Terms and Conditions for the use of the Hospitality People Connected Website

Welcome to our website. If you continue to browse and use this website, you are agreeing to being bound by the following terms and conditions of use, which together with our privacy policy (below) govern Hospitality People Connected's relationship with you in relation to your usage of this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Hospitality People Connected or 'our', 'us' or 'we' refers to the owner of the website whose registered office is P.O.Box 224, Bergvliet, 7806 Western Cape. Our company registration number is pending and place of registration is Cape Town. The term 'you' refers to the user or viewer of our website.

These terms and conditions are divided into five sections:

1.    General terms and conditions.

2.    Terms and conditions for members.

3.    Terms and conditions for using the free advice.   

1.         General terms and conditions

Certain areas of our website are unrestricted and access to certain areas of our website is restricted for members only. We reserve the right to restrict access to other areas of our website, or our whole website, at our discretion. Members are provided with a user ID and password to access the restricted areas of our website and members must keep their user ID and password confidential.

The following services on our website are unrestricted:

  • Access to apply for jobs on-line
  • Advertise job vacancies
  • Access to all service directories of suppliers and advertisers
  • Subscription to the newsletter

The following areas are restricted for members only and are subject to the member's terms and conditions:

  • Read articles
  • Download training programmes and training resources
  • Ask questions on-line
  • Participate in the members forum

The use of this website is subject to the following general terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us: Please refer to our privacy policy.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • From time to time we may run competitions, free prize draws and/or other promotions on our website. These will be subject to separate terms and conditions that are published with the competition or draws.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of South Africa.

Copyright notice

This website and its content is the copyright of Hospitality People Connected. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

All contents on the Hospitality People Connected website are owned by Hospitality People Connected or other third parties, and the following copyright indication must be made, 'HOSPITALITY PEOPLE CONNECTED All Rights Reserved'

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Hospitality People Connected and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Hospitality People Connected. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Hospitality People Connected takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Breach of terms and conditions

Without prejudice to our other rights under these terms of use, if you (users of any service on our website including members, registered job seekers or job advertisers) breach these terms and conditions of use of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:

  • Send you a warning
  • Suspend your service and access to the website
  • Take any actions to block and prohibit you and any computers with your IP address from using the website including but not limited to contacting your internet service provider to block your access to the website.
  • Bring court proceedings against you for breach of these terms and conditions of use.
  • Delete your membership and any or all user generated content (where your this occurs you may not use another user ID to access the site)

Customer Support

Any member who would like to lodge a complaint or requires support should e-mail and we will take every measure to address the query or complaint timeously.

Amendments to terms and conditions

Amendments to the terms and conditions may be made from time-to time and will be affected via on-line notifications. If you do not agree with any terms or conditions you should not use the website or register as a member online. Any member who disagrees with an amendment is free to terminate their membership.

2.         Member's terms and conditions

This Membership Website Usage Policy, details the terms and conditions set forth to members by Hospitality People Connected for registration and usage of the Web Services, referred to as 'services' offered by us as part of its membership services.

Member applications

  • By registering on the Hospitality People Connected website as a member, you agree to the terms and conditions of this policy.
  • Membership is subject to the approval of Hospitality People Connected.
  • By signing up for your membership to use the Hospitality People Connected website membership services you express agreement with these terms and conditions.

Application for Membership

As a member you are required to:

  • Provide full identification information.
  • Provide your true name and valid e-mail address. If either item is not authentic, then the user will not have usage rights.
  • Any dishonest representation such as use of any name or e-mail other than a user's own will result in deletion of membership, and can be subject to prosecution to the full extent of the law.

As a general rule, Hospitality People Connected shall accept all member applications when no restrictive issues regarding service and technical processes occur. Hospitality People Connected can reject member applications in the following cases:

  • When members apply with an assumed name or any name that is not their own.
  • When false information is provided in the member application.
  • When membership application is done to disrupt social order and/or morals and public well-being.
  • When membership intent is based on dishonest and/or illegal purpose.
  • When membership intent is based on commercial profit-making purposes.
  • When other rules and regulations are violated.

Hospitality People Connected can withhold acceptance of membership applications until issues such as the following are resolved.

  • If Hospitality People Connected systems reach over capacity.
  • If Hospitality People Connected systems incur technical difficulties.
  • If other restrictive issues arise from Hospitality People Connected systems operations.

Member Information Protection and Usage

Hospitality People Connected:

  • Will take all precautions to protect the personal information provided by members in their usage registration. Refer to the privacy policy.
  • Reserves the right to release personal information if requested via legal processes.
  • Is not responsible for any release of personal information resulting from actions, voluntary or involuntary, by members themselves.

Hospitality People Connected's responsibilities

Hospitality People Connected shall:

  • Open services to members on the date requested by the member except in unforeseen circumstances.
  • Undertake to ensure that this service is consistent and stable, including prompt repair and restoration of service after any unavoidable service stoppages. We shall is not responsible for any such service stoppages.
  • Accept member opinions and feedback and take the appropriate actions.
  • Reserves the right to inspect content and postings and make amendments and deletions without prior notice to the member where the posting transgresses member responsibilities.
  • Release for legal purposes any governmental requests.

Member's responsibilities

By applying for membership with us you agree to the following responsibilities, as a member:

  • Provide true information at the time of registration and/or personal information modification
  • Not allow another non-member to access the website using their membership login details.
  • Not assign, transfer, and/or lend any service usage rights and/or membership agreement to any other party without the express written consent of Hospitality People Connected.
  • Not infringe on any intellectual property rights of Hospitality People Connected and/or any third party.
  • Members are strictly prohibited from the following, and where found to have done any of the following will have their membership terminated:
    • Provision of false information at time of registering.
    • Unauthorized use of another person's ID and password
    • Usage of member ID for any commercial purposes with others
  • Any misrepresentation/libellous action concerning Hospitality People Connected 's operators, employees, partners, and/or contracting parties
  • Modify programs, hacking of Hospitality People Connected servers, and/or modification of any and/or all website content without express permission from us
  • Disable or interrupt any service operations.
  • Circulate any immoral, vulgar, and/or lewd contents including information, script, images, sounds, videos/animations, etc. using any means
  • Publish, insert, post, and/or send any erroneous, non-permitted content such as advertisements/promotions, junk or spam mail, chain letters, and/or any pyramid schemes
  • Behave in any way that serves to offend, harass, threaten, and/or cause distress to others
  • Conduct any activity of a betting nature and/or commercial exchange.
  • Extract, collect, download any personal information of other members.
  • Engage in any activity that is regarded as unlawful

Service times

  • Barring any unforeseen stoppages due to technical issues, service shall operate at all times, twenty-four hours a day, year-round. However, service stoppages can occur without prior notice due to technical issues, emergency system inspection, expansion, replacement, etc. Hospitality People Connected reserves the right to perform such service stoppages under its sole discretion.
  • If service stoppages are necessitated due to any state of national emergency, blackouts, system disruptions, and/or usage congestion, all and/or a portion of services may be temporarily discontinued.
  • Hospitality People Connected reserves the right to discontinue certain portions of service at any time. Members shall be notified prior to such action.

Member Management

Hospitality People Connected reserves the right to delete, move, and/or reject any notice/posting without notice if any of the following cases apply.

  • Any serious insults and/or slanderous remarks are made to other members and/or third parties.
  • Any circulation of and/or link to immoral and/or anti-social content.
  • Any content that is of a commercial nature, such as sale or exchange of member IDs and/or cyber goods.
  • Any content that promotes illegal activities, such as software copying and/or hacking.
  • Any content and/or advertisements aimed at making a financial gain.
  • Any content reasonably deemed unlawful and/or criminal.
  • Any content that infringes on property rights and/or other rights of other members and/or third parties.
  • Any content that does not coincide with our rules and regulations.
  • Any content that may disrupt normal service operations
  • Any content deemed to violate related law

Rights of use of content

Members are strictly prohibited from selling, and/or using for any commercial purpose any information sourced from the use of services.


Hospitality People Connected and/or third parties can post links to other websites and/or files. We do not hold the right to control such links, and we are therefore not responsible for any website, content, advertisement, and/or product links that fall outside the bounds of any distinct cases of Hospitality People Connected intent or negligence.


  1. Hospitality People Connected sources a portion of funding for service offerings from advertisers. Members shall consent to the exposure of such advertisements when using the services.
  2. Hospitality People Connected assumes no responsibility for any damages and/or losses from any transactions and/or interaction made between members and any advertising organizations that execute advertisements and/or promotions via Hospitality People Connected Website.

Service Usage Restrictions

  • Hospitality People Connected reserves the right to restrict service usage to any members who violate any conditions described in "Member responsibilities" and/or commit any of the following actions:
    • Use of any offensive and/or anti-social nickname
    • Committing insults to other members and/or disrupting service usage
    • Other actions that prevent normal service operations
    • Forced usage of any services that are unauthorized and above the level of registered membership
    • Unauthorized usage for commercial gain
    • Other actions that prevent normal service operation
  • Hospitality People Connected reserves the right to terminate the membership agreement of any members without prior notice according to the conditions stated in the service usage restrictions listed above.

3.         Free advice service terms and conditions

Hospitality People Connected offers a 'free' advice service. By using our FREE advice service you are agreeing that, under no circumstances, will Hospitality People Connected be liable for any information given whether or not the information is correct, current or complete or for any consequences of any action that is taken, or failed to be taken by any person as a result of the advice.

Hospitality People Connected will not be responsible for:

  • Failure or refusal of an expert to consult with you or to answer your question.
  • The results of the advice given.
  • Dissatisfaction with the given answers.

These terms and Conditions were last updated on the 30 June 2012.

Privacy and Security Policy

When using the HOSPITALITY PEOPLE CONNECTED website we may ask you for some personal information. You are free to decide as to whether you wish to pass this information to us or not. Some services that we offer may not be available if you do not supply the information requested.

We may request personal information in the following circumstances, when you:

  • Join as a member of the forum;
  • Purchase or reserve a product/service with us;
  • Provide us with feedback about our web site;
  • Contact us using the contact form;
  • Upload vacancies;
  • Upload your job application; and/or
  • Register to receive newsletters.

We may share information with our parent company, subsidiaries, joint ventures or other companies under common control, where it may be used to provide joint services or for purposes such as internal statistics, strategic decision-making, customer reviews, identifying customer trends, customer verification, fraud prevention and security.

Product and special offer e-mails

If you register to receive product emails from us then we will hold your email address and send you information regarding our products. You may choose to opt out of our mailing list at any time by unsubscribing or emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Computer information

We may collect technical information about your computer when you visit our website. This may include your IP address, operating system, web browser software, screen resolution and referring web site.

We do not link any of this computer information to any personal information we hold about you. This information is used purely to ensure our web site is built to provide the best experience for you.

Membership registration

When you register as a member with us we will hold the information you submit to process your request. You should expect to receive an email confirmation from us shortly after you complete your membership application. In addition we may call you if necessary to fulfil the service offered to you.

Feedback and surveys

If you submit feedback to us regarding our services, we will use the information submitted to improve our services. We may contact you by email or phone to discuss any feedback that you provide.

Public content

Some portions of HOSPITALITY PEOPLE CONNECTED website allow you to contribute ratings, comments, reviews and other content to the site to other members and non-members. We may use the public content to develop aggregate ratings, personalize site views and market products.


If you register to receive a newsletter from us you can expect to receive emails regarding all of our services and products. The details you submit for this request will not be used for any other purpose and will not be shared with any third parties.

Is your information secure?

HOSPITALITY PEOPLE CONNECTED takes great care in ensuring that any personal information you submit is secure and held securely. The information you submit will only be used for the purposes described in this privacy policy. Please see our Security Policy for further details.

Security policy

Information you submit to our website

All information you provide to HOSPITALITY PEOPLE CONNECTED is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt or scramble data before you send it to us.

Electronic links to third parties

All credit card details are passed through a dedicated secure payment gateway to our bank for payment processing. We may pass any personal information to a third party electronically to fulfill a booking request; this will always be via a secure link.

HOSPITALITY PEOPLE CONNECTED does not store any credit card details.

Internet security

Your details are held securely by HOSPITALITY PEOPLE CONNECTED. These are protected from the Internet by industry standard firewalls and several layers of Internet security and virus protection.

Emails are not secure

Any information emailed between you and HOSPITALITY PEOPLE CONNECTED will be via standard email methods. This is not encrypted and you should be careful about placing personal information in an email. We would advise you to never place your credit card details in an email and we will never ask you to do so.

Anti-spam policy

HOSPITALITY PEOPLE CONNECTED does not tolerate spam. We do not send emails to anyone without permission, and we do not sell or rent email addresses to any unauthorized third party. This does not mean that we can prevent spam from happening on the Internet. If you believe that you have received an unsolicited email from us, please contact us and we will investigate.


The HOSPITALITY PEOPLE CONNECTED website does make use of cookies.

Cookie policy

What are cookies?

A cookie is a string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Persistent cookies are used by the HOSPITALITY PEOPLE CONNECTED website. Persistent cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

Session cookies

The HOSPITALITY PEOPLE CONNECTED website does not use Session Cookies.

Persistent cookies

Persistent cookies help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

Persistent cookies are used to compile anonymous, aggregated statistics that allow us to understand how users navigate our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Third party cookies

There are no third parties on the HOSPITALITY PEOPLE CONNECTED website who will issue you a cookie.

Use of web beacons

Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Do you have to use cookies on the HOSPITALITY PEOPLE CONNECTED website?

It's up to you whether you allow us to use cookies or not. Our web site will work with or without cookies. However the use of cookies by our customers helps us to improve the overall shopping experience.

Disabling / enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the HOSPITALITY PEOPLE CONNECTED website site if cookies are disabled.

Other websites

HOSPITALITY PEOPLE CONNECTED provides links to related websites throughout our website. These are placed here for your convenience. HOSPITALITY PEOPLE CONNECTED is not responsible for the privacy practices or the content of these sites. If you have concerns about how other websites collect and use information about you, be sure to read that site's own privacy policy.

HOSPITALITY PEOPLE CONNECTED reserves the right to change and amend this policy for any reason. The policy, which was in place at the time you submitted information to us, will apply.

HOSPITALITY PEOPLE CONNECTED welcomes your questions and comments about privacy, as well as any other aspect of our service. Please use the 'Contact us' link at the top of our website to get in touch with us by email.

If you would like to contact HOSPITALITY PEOPLE CONNECTED regarding this policy then please send your enquiry by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.


The Conditions will be governed exclusively by and construed in accordance with the laws of The Republic of South Africa, whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Contact details

Hospitality People Connected

P.O.Box 224







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